to elingeling blog

new prints + bookmarks in the shop soon! next big shop update is thursday, july 17th.

customer service



payment

payment with standard checkout is exclusively by credit card through Paypal. Paypal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits, the highest level commercially available. you do not need an account to use Paypal.

returning customers may request alternate methods of payment/checkout, but approval is not guaranteed. orders shipped to massachusetts customers are subject to 6.25% state sales tax.


shipping

shipments within the US are via USPS priority mail unless other arrangements are made.
the exception to this is print-only orders, which ship first class mail (for a lower price).
outside the US, shipping is standard air mail unless upgraded shipping is requested, in which case additional charges apply.

flat shipping rates apply to all items except prints unless otherwise noted in the product description:
United States (prints only) // $4
United States // $6
Canada // $10
everywhere else // $15

migration goods cannot be responsible for orders lost or damaged in transit once they have left our hands. if you are concerned about the possibility of loss or damage by the shipper, please consider adding insurance to your package.


returns + exchanges

please note the handmade nature of our goods, and shop carefully. we use care in describing and photographing our products so that you know what you are getting. please use the contact for if you have questions, and make sure to allow for differences in computer monitors.

we want you to be happy with your purchase. if you receive your order and truly feel that it is not the product you thought you were purchasing, please contact us within 48 hours of receipt. for most items, you may return your item (in original, saleable condition) for a full refund, minus shipping costs AS LONG AS you have secured prior return authorization. customers receiving free shipping who want to return an item may be subject to a reasonable restocking fee.